
Teamsters Local 667
Memphis Strong — carrying the legacy of 1968
Powering · Labor Education
Master Steward
When workers organize, employers fight back. Over 75% of employers hire anti-union consultants (union busters) who charge thousands of dollars per day to defeat organizing campaigns. Knowing their playbook is how you beat them.
Employers and their consultants use the same tactics in almost every campaign. Once workers know the playbook, the tactics lose their power.
Tactic 1: FEAR
• 'If the union comes in, we'll have to close/move/lay off'
• 'You could lose everything you have'
• 'Strikes mean no paycheck — can your family survive that?'
Counter: The law protects your right to organize. Companies that threaten to close are usually bluffing — and it's illegal (file a ULP). Remind workers: 'We already have problems. The union is how we FIX them.'
Tactic 2: UNCERTAINTY & DOUBT
• 'The union can't guarantee anything'
• 'You might end up with LESS than you have now'
• 'Negotiations could take years'
Counter: True, the union can't guarantee specific outcomes — but without a union, management guarantees NOTHING. With a union, you have a legally binding contract. Without one, they can change anything, anytime, for any reason.
Tactic 3: DELAY
• Challenge the bargaining unit to stall the election
• File objections to delay certification
• Drag out first contract negotiations hoping support fades
Counter: Keep the organizing committee active and engaged through delays. Every delay is proof that management is afraid of workers having a voice. Use the time to build MORE support, not less.
Tactic 4: CAPTIVE AUDIENCE MEETINGS
• Mandatory meetings where management presents anti-union messages
• Workers are paid to attend, union organizers are NOT allowed in
• Management uses fear, emotional manipulation, and misinformation
Counter: After every captive audience meeting, the OC should immediately follow up with one-on-one conversations. Debrief workers: 'What did they say? Here's the truth.' Inoculation (warning workers in advance) is the best defense.
Tactic 5: DIVIDE AND CONQUER
• Give raises or improvements to some workers, not others
• Pit departments against each other
• Use race, gender, shift, or seniority to create divisions
• Promote or reward vocal anti-union workers
Counter: Name it when you see it: 'They're trying to divide us because they're afraid of us standing together.' Unity is your greatest weapon — keep building relationships across every line they try to draw.
Tactic 6: SURVEILLANCE & INTIMIDATION
• Supervisors suddenly become 'friendly' and ask about the union
• New cameras appear in break rooms or parking lots
• Management starts documenting minor rule violations for the first time
Counter: Document everything. If management interrogates workers about union activity, that's a ULP — file immediately. Remind workers: 'They're watching because they're scared. That means we're winning.'
Tactic 7: THE 'GOOD EMPLOYER' PIVOT
• Suddenly fix problems that have existed for years
• Give unexpected raises, bonuses, or improvements
• 'See? We're listening — you don't need a union'
Counter: 'If they could fix it all along, why did they wait until we organized? And what happens after the election when the pressure is off?' Changes made during organizing can be reversed — a contract cannot.
Tactic 8: PERSONAL ATTACKS ON ORGANIZERS
• Target visible organizers for discipline, transfers, or schedule changes
• Spread rumors about organizer motives
• Try to make it personal instead of about the issues
Counter: This is illegal retaliation — document it and file ULPs immediately. Make it public: 'They're targeting [Name] because [Name] stood up for all of us.' Retaliation often INCREASES support because workers see management's true character.
'Here's what's going to happen. Management is going to [hold meetings / make promises / threaten / target leaders]. When it happens, remember: we told you this would happen. It means they're scared. It means we're winning.'
When workers are warned in advance and it happens exactly as predicted, management's tactics backfire. Workers think: 'The union told us this would happen, and it did. The union was right.'
Remember: They spend thousands of dollars per day on union busters because collective bargaining WORKS. If unions didn't make a difference, employers wouldn't fight so hard to stop them.
Test your understanding of this lesson. Score 70% or higher to pass and earn credit toward your certification.

Created by Kevin Bradshaw